About SquadStack
SquadStack is on a mission to transform the $450B global customer experience market. We’re building an AI-native, vertically integrated platform that combines AI agents, human agents, software and deep workflow orchestration to deliver sales & cx services-as-software at scale.
If you’re excited about building products at the frontier of AI, voice, and platform abstraction—this is your playground
Role Overview
We’re looking for a Product Manager whose equal parts strategist, builder, and visionary—someone who wants to shape the future of AI in customer experience. In this role, you’ll lead the development of our Voice AI platform and the go-to-market for our agentic voice AI and Platform-as-a-Service offering.
This is a high-ownership, zero-to-one opportunity to define product strategy, scale infrastructure, and empower developers and businesses to build with SquadStack’s AI capabilities.
Where you'll be doing
Product Strategy & Vision
- Define and lead the roadmap for our Voice AI platform, aligning product initiatives with company vision.
- Work with leadership to translate abstract ideas into product strategy and modular platform offerings.
- Stay ahead of trends in LLMs, agentic workflows, voice AI, and platform ecosystems.
Product Development & Execution
- Collaborate with engineering, design, and data science to ship high-quality, high-leverage products.
- Translate user needs into APIs, SDKs, and platform components that external teams can build on.
- Lead the product lifecycle end-to-end—from problem discovery to post-launch iteration.
Go-to-Market & Ecosystem Building
- Design a thoughtful GTM strategy with business teams: pricing, positioning, self-serve onboarding, and documentation.
- Work closely with sales, marketing, and success to drive adoption across enterprises and SMEs.
- Gather feedback from early adopters, devs, and internal users to iterate fast.
Stakeholder Management
- Serve as the product bridge across internal teams (infra, sales, CX ops)
- Evangelize platform thinking across the company—driving clarity on where we build vs expose.
What We Want
Required
- 4 - 6 years of experience in product management or engineering, preferably in AI, SaaS, or PaaS.
- Strong technical literacy—comfortable with APIs, SDKs, developer tools, and voice interfaces.
- Experience building or scaling platforms or internal tooling into external-facing products.
- Excellent execution skills: drive prioritization, project management, and outcome ownership.
- Clear, compelling communication—can explain complex concepts to both engineers and execs.
Preferred
- Hands-on experience building or launching PaaS or workflow automation tools.
- Founder or early-stage startup experience—bias for action and clarity under chaos.
- Exposure to LLM tooling, voice AI, or agentic workflows.
Logistics
- Compensation: Competitive!
- Joining: ASAP!
- Location: Noida
Why should you consider us seriously?
- We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews.
- We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)
- Freedom and Responsibility 🦅
- Entrepreneurial Team 💪
- Exponential Growth 📈
- Healthcare (Physical & Mental Wellness) 😌
- Build at the cutting edge of AI & CX
- Work with a high-context team that values speed, clarity, and ambition.
- Influence not just product, but company direction—PMs become revenue drivers at our org
- Competitive salary, ESOPs, and the opportunity to own a large surface area of impact.
Please Note:
SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status